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New Global ITGI Report: Value Creation a Top Priority

Ask 834 business executives and heads of IT what they think about the role of IT in their enterprise and you might expect to get 834 different answers. But, that was not the case in the fourth edition of the IT Governance Institute’s (ITGI’s) Global Status Report on Governance of Enterprise IT.

The survey, covering 21 countries, 10 industries, and large and small enterprises, revealed a significant agreement on the contribution of IT to business success, the challenges and opportunities connected with IT, and the impact of newer technologies such as social networking and cloud computing.
Among the key findings are:

  • The good and the not-so-good. Value creation of IT investments is one of the most important dimensions of IT’s contribution to the business (mentioned by more than nine out of 10 respondents). But, challenges exist: increasing IT costs and an insufficient number of IT staff are the most common IT-related issues experienced by respondents in the past 12 months.
  • IT leading or following. There is a correlation between the position of the head of IT in the enterprise’s hierarchy and the proactive nature of the IT department. Overall, 70 percent of respondents noted that the head of IT is a member of the senior management team, but this figure increases to 80 percent for those enterprises where IT has a proactive role.
  • A focus on governance. Governance of enterprise IT (GEIT) is a priority with most enterprises—only 5 percent indicated they do not consider it important. Two-thirds of respondent enterprises have some GEIT activities in place, the most common being the use of IT policies and standards, followed by the employment of defined and managed IT processes. The main driver for activities related to GEIT is ensuring that IT functionality aligns with business needs, and the most commonly experienced outcomes are improvements in management of IT-related risk, and communication and relationships between business and IT.

In addition to more key findings, the report contains conclusions that can be drawn from cross-analysis of the data and recommendations for practical ways to put the information to use within enterprises.

As with previous editions, the research was conducted for ITGI® by PricewaterhouseCoopers Belgium, making use of PwC’s International Survey Unit. Surveys were conducted by phone or online, in the respondent’s preferred language. The resulting report, which includes charts and graphs illustrating the data and a copy of the original questionnaire, in addition to the results, findings, conclusions and recommendations, is available as a free download through the ISACA® and ITGI web sites.

Global Status Report on the Governance of Enterprise It (Geit)—2011


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